As 2021 gets underway, with people returning to everyday life and the second wave in full swing, many people wonder if service delivery from the Newcastle Municipality will waver due to the challenges created by the virus.
Being proactive and offering peace of mind to residents, Mlungisi Khumalo, Head of Communications at the Newcastle Municipality states, Newcastillians do not need to fret regarding service delivery coming to a standstill. Khumalo assures the Newcastle Municipality will abide and comply with all safety protocols, to safeguard lives. “Municipal staff will alternate to avoid overcrowding in offices. Essential services staff such as water services, electricity, community services will be at work at all times. Service delivery will not be delayed nor postponed.”
However, it is necessary to point out that the Municipality reserves the right to temporarily close specific departments depending on the spread of the virus among employees. Please note that public buildings such as libraries, halls, art galleries, museums, and swimming pools will remain closed until 15 January 2021, when President Ramaphosa is expected to make further pronouncements and regulations.
Residents are urged to use electronic means to access services from the Municipality, including online payments to minimise physical visits to Municipal offices. Khumalo concludes, “The Municipality appeals to residents to follow all COVID-19 regulations so that we can stop the spread of this deadly virus. We further appreciate your cooperation.”
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Authors: Quinton Boucher and Calvin Swemmer
Edited: Calvin Swemmer