MySAPS app, has the fight against crime gone digital?

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Have smartphone apps evolved to the point of streamlining the fight against crime?

On Friday, October 25, Vodacom and the South African Police Services (SAPS) officially launched the MySAPS app. A platform which aims to streamline crime reporting.

According to a statement released by Vodacom, Public Enterprises Managing Executive Rudi Matjokana explained the app will be able to strengthen the relationship between police and their respective communities, as they strive to create a future of better policing,

Furthermore, SAPS National Commissioner General Khehla Sitole said MySAPS will also give South Africans easier access to police services and information. He adds the end goal is to create a safer society for everyone through the introduction of the MySAPS app.

MySAPS app users will have access to numerous features. These include:

Provide Tip-offs – The ability to anonymously submit crime tip-offs.

Find police stations and facilities – The ability to locate the nearest police station.

Emergency Alert – The ability to send emergency messages in case of danger.

But how does one use the app?

After downloading it, users must first register and create a profile in order to access the platform. Once you are finished creating a profile, a directory of police stations and nearby social service facilities will be provided.

When providing a tip-off, an option will be given to allow users to report the crime anonymously.

The user must then identify the incident type and supply details of the event. Following this, the suspect’s details will need to be supplied to assist SAPS in creating a profile of the suspected perpetrator.

The individual who reports the crime will then be provided with a reference number, which will allow them to add more information regarding the crime. Or simply to follow up on the progress made by the SAPS.

However, it is important to remember that victims of crime will still need to physically open a case at a police station for the purposes of investigation and insurance claims.

How do you get the MySAPS app?

It is available for smartphones from the Google Play Store and Apple App Store.

Feature phones users can also use the USSD string *134*10111# to access the SAPS Crime Tip-Off line.

What are your thoughts and views on the new app? Share your opinions with us in the comment section below.

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